Contact and support

Questions about a link, a payment or a client go to Telegram. The bot that issues your link is also where you check how long it runs, so most answers start there. There is no mailbox behind this site, and no contact form either.

Where to write

• The Telegram bot behind every button on this site: your link, its end date, a new term
• The support account in Telegram, https://t.me/vpnCustomersSupport, for a link that does not connect or a payment that has not arrived
• Nothing else: no phone line, no live chat on the website, no email address

What helps us answer faster

Say which device and which client app you use, which location you picked and what the app shows when it fails. Do not send the full subscription link in a public chat: it is personal, and whoever holds it can use it. A screenshot with the link blurred is enough.

What to expect

Support is a person reading messages, not a call centre. Some questions are answered by the setup pages on this site, so it is worth looking at the page for your device first: PC and Mac, Android and iPhone each have their own.